Terms and Conditions
Effective Date: 20th of March, 2026
Last Updated: 20th of March, 2026
Introduction
These Terms and Conditions (“Terms”) govern your use of the Vine Insight website and services. By accessing our website or engaging our services, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, you should not use our website or services.
Company Information
Company Name: Vine Insight
Email: info@vineinsight.com
Address: 167-169 Great Portland Street, 5th Floor, London W1W 5PF, United Kingdom
Services
Vine Insight provides creative, digital, and technology services, including but not limited to branding, design, web development, software development, and digital marketing.
All services are subject to individual agreements, proposals, or contracts agreed between Vine Insight and the client.
Use of Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website.
You must not:
Use the website for fraudulent or unlawful activity
Attempt to gain unauthorised access to systems or data
Distribute harmful or malicious content
Intellectual Property
All content on this website, including text, graphics, logos, and design, is the property of Vine Insight unless otherwise stated.
You may not copy, reproduce, distribute, or use any content without prior written consent.
For client work, intellectual property rights will be defined within individual project agreements.
Clients agree to:
Provide accurate and complete information
Supply required materials and feedback in a timely manner
Ensure they have rights to any content provided to us
Review and approve deliverables within agreed timelines
Delays in client input may affect project timelines and delivery.
Payments and Fees
All fees and payment terms will be outlined in individual agreements or proposals.
Unless otherwise agreed:
Payments are due within the specified timeframe
Late payments may result in delays or suspension of services
All fees are non-refundable once work has commenced
Project Delivery
We aim to deliver projects within agreed timelines. However, timelines may vary depending on project scope, client feedback, and external factors.
We are not liable for delays caused by circumstances outside our control.
Revisions and Changes
The number of revisions included in a project will be specified in the agreement.
Additional revisions or changes outside the agreed scope may incur extra charges.
Limitation of Liability
To the fullest extent permitted by law, Vine Insight shall not be liable for:
Indirect or consequential losses
Loss of business, revenue, or profits
Any damages resulting from the use or inability to use our services
Our total liability shall not exceed the total fees paid for the specific service.
Warranties and Disclaimer
We provide our services with reasonable care and skill. However, we do not guarantee specific results, particularly for marketing or SEO services.
All services are provided “as is” without warranties of any kind unless explicitly stated.
Termination
Either party may terminate a project or agreement in writing.
Upon termination:
All outstanding payments become due
Work completed up to the termination date will be chargeable
Confidentiality
We respect client confidentiality and will not disclose sensitive information without consent, except where required by law.
Clients also agree not to disclose proprietary methods or materials provided by Vine Insight.
Data Protection
We process personal data in accordance with our Privacy Policy.
By using our services, you agree to the collection and use of your data as outlined in that policy.
Third-Party Services
We may use third-party tools or platforms to deliver services. We are not responsible for the performance, availability, or policies of these third parties.
Changes to These Terms
We may update these Terms from time to time. Updates will be posted on this page with a revised effective date.
Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Information
If you have any questions about these Terms, please contact:
Vine Insight
info@vineinsight.com
167-169 Great Portland Street, 5th Floor, London W1W 5PF, United Kingdomƒ