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Privacy Policy

Privacy Policy

Effective Date: 20th of March, 2026 | Last Updated: 20th of March, 2026

Introduction

Vine Insight (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, use our services, or interact with us.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.

 

Company Information

Company Name: Vine Insight
Email: info@vineinsight.com
Address: 167-169 Great Portland Street, 5th Floor, London W1W 5PF, United Kingdom

Personal Data We Collect

We may collect and process the following categories of personal data:

 

a. Identity and Contact Data

  • Full name

  • Email address

  • Phone number

  • Company name

  • Job title

b. Enquiry and Communication Data

  • Information provided through contact forms, live chat, email, or phone

  • Project details and requirements

c. Technical Data

  • IP address

  • Browser type and version

  • Device type and operating system

  • Time zone and location data

d. Usage Data

  • Pages visited and time spent on the website

  • Navigation paths and interaction behaviour

e. Marketing and Communication Data

  • Preferences for receiving marketing communications

  • Responses to campaigns or communications

 

How We Use Your Personal Data

We use your personal data to:

  • Respond to enquiries and provide requested services

  • Manage client relationships and deliver projects

  • Improve website performance and user experience

  • Conduct marketing and promotional activities (with consent where required)

  • Analyse data to improve our services and offerings

  • Comply with legal and regulatory obligations

Legal Basis for Processing

We rely on the following legal bases under UK GDPR:

  • Consent where you have provided clear permission

  • Contractual necessity to fulfil a service or agreement

  • Legitimate interests to improve services and respond to enquiries

  • Legal obligation to comply with applicable laws

Marketing Communications

We may send you marketing communications if:

  • You have opted in to receive them

  • You have previously engaged with our services and we have a legitimate interest

You can opt out at any time by clicking the unsubscribe link or contacting us.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality and user experience

  • Analyse traffic and user behaviour

  • Support marketing and advertising campaigns

You can manage or disable cookies through your browser settings. A separate Cookie Policy may provide further details.

 

 Data Sharing and Disclosure

We do not sell your personal data.

We may share your data with:

  • Service providers such as hosting, analytics, and marketing platforms

  • Professional advisers including legal and financial consultants

  • Regulatory or law enforcement authorities where required

All third parties are required to handle your data securely and in accordance with data protection laws.


 

International Data Transfers

Where your data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, such as:

  • UK-approved standard contractual clauses

  • Transfers to countries with adequate data protection standards

Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

  • Secure servers and encryption where applicable

  • Access controls and data protection procedures

  • Regular monitoring and security updates

     

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

  • Legal and regulatory requirements

  • Contractual obligations

  • Business and operational needs

     

Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request erasure of your data

  • Object to processing

  • Request restriction of processing

  • Request data portability

  • Withdraw consent at any time (where applicable)

To exercise your rights, please contact us at info@vineinsight.com.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Comment

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.


How long we retain your data

 If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data

 If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Vine Insight
📧 info@vineinsight.com
📍 167-169 Great Portland Street, 5th Floor, London W1W 5PF, United Kingdom